Despite the use of a CPAP or Ventilator Humidifier, some mask users still continue to suffer from the unpleasant issue of a dry mouth, which can also cause interrupted sleep and sometimes unnecessary bathroom trips, as people often have to turn to drinking water during the night to try to ease this problem.  Even more importantly, is the fact that a dry mouth can lead to tooth decay and gum disease, which is why it's so important to prevent this.

The air from the CPAP or Ventilator can cause dry mouth problems, but also bear in mind that a lot of medications people need to take for various medical conditions are also responsible - as are certain medical conditions themselves, like Sjögren's Syndrome and Diabetes etc., so the air pressure in the mask tends to exacerbate this.

Positive News for Acid Reflux and Gerd from a study (and having been supplying these a while, we know this is true as several customers have told us of the shock improvements to their acid reflux since taking these for dry mouth, so this was a pleasant surprise).  Click on this link to read the study:- 
https://www.omicsonline.org/open-access/effect-on-acid-reflux-symptoms-occurring-during-sleep-of-an-oraladhering-disc-containing-only-food-ingredients-2161-069X-1000524.pdf

How XyliMelts Can Help.....

XyliMelt Discs can really help to alleviate a dry mouth as the discs can be used during sleep and they adhere firmly to the gums and teeth. 

The XyliMelts slowly release their ingredients to increase saliva, thus lubricating the mouth for several hours, until they eventually dissolve. 

Additionally, the ingredient (Xylitol may also help prevent tooth decay, which is probably why dentists are recommending XyliMelts to their own patients). 

Xylitol is already used for treating children with middle ear infections, as a sugar substitute for diabetics and in dentistry, and there are no known side effects in humans.  However, PLEASE BE AWARE THAT XYLITOL IS POISONOUS TO DOGS (just like other foods like grapes are which are fine for humans) so always be careful where you store them.

The XyliMelts are sold as a Box Containing 40 Discs, and are available in Mild Mint or Unflavoured Mint-free.

INGREDIENTS:

• Xylitol
• Acacia Gum
• Cellulose Gum
• Sodium Bicarbonate
• Magnesium Stearate
• Calcium Bicarbonate
• (Mild Natural Mint only in Mild Mint packs)

Contains only natural ingredients.
Vegans - contains no animal by-products
Gluten, Peanut and SLS Free

OraCoat's Information on XyliMelts.....

About OraCoat's XyliMelts

XyliMelts are fully-dissolving oral adhering discs whose active ingredients, Xylitol and cellulose gum, are slowly released in the mouth. They provide hours of discreet relief as the ingredients coat, moisturise, lubricate, soothe and stimulate saliva.  Plus, XyliMelts adhere strongly to the teeth and gums, so they can be safely used whilst sleeping - when dry mouth is worse.

XyliMelts can also be used with CPAP machines, mandibular devices, braces and dentures, and can even be used whilst eating and drinking.

About Xylitol

The key ingredient in XyliMelts is Xylitol, which is a natural food substance that coats the mouth to reduce plaque and tooth decay.  It is a natural sweetener, which is comparable to sucrose in sweetness but contains fewer calories and fights cavities.

Benefts of Xylitol:-

• Increases saliva flow, which not only keeps your mouth moist, but helps maintain healthy teeth and reduces bad breath.
• Reduces plaque and tooth decay - frequent use of candy with sugar or starches to relieve dry mouth promotes tooth decay.
• Coats, moisturises and lubricates along with other benefts which have been reported in published literature.
• Only negatives is they are poisonous to dogs and we keep mentioning this due to being dog lovers!

Adhering Disc Technology:-

• The tan, dimpled side discreetly sticks to gums or teeth.
• No effect on talking or appearance.
• Stays in place and safe for use during sleep.
• Allows use whilst sleeping, when saliva flow is lowest, for the most effective delivery of xylitol for cavities control.

Directions for Use.....

• Place the tan coloured adhesive side of the disc on the gums or teeth on the outside of a molar, upper or lower, with the white side touching your cheek.
• Use your tongue to fine-tune the position to a comfortable spot.
• Leave the disc in place for 10 seconds.  Do not touch it with your tongue or apply pressure - just leave it still and it will start to adhere (it can be relocated by dislodging it and repositioning within the first minute).  Full adhesion is achieved after 5 minutes.
• While sleeping you can use 2 discs if necessary, by placing one on each side of your mouth.

Hope2Sleep's Observations for Mask Users.....

We carried out lots of tests amongst CPAP and Ventilation users before deciding whether to stock the XyliMelts, and as well as being astounded at the positive feedback from people (including a Sjögren's Syndrome sufferer who also uses CPAP), we were amazed to hear (and experience first hand) the positive air force going through the masks didn't cause the XyliMelts to become dislodged from the gum. 

It can take a bit of experimenting to decide which part of the mouth to place the discs though, and do consider which part of your mouth area the mask comes in contact with as it would be better to avoid this area.  It is also worth experimenting whether you would only need to use one disc per night, or whether two would work better for you, as some mask users needed 2, yet others got good results with just 1 disc.

Whilst we don't fool ourselves into thinking every product will work for every person, for people with dry mouth issues these XyliMelts would certainly be worth a try!  If you are unable to get on well with the Xylimelt discs, we do also have the XyliGel as an alternative.

IMPORTANT INFORMATION

Whilst there are no known side effects in humans XYLITOL IS TOXIC TO DOGS so please keep XyliMelts well away from your precious pets.

XyliMelts are not suitable for children under the age of 5 due to risk of choking.

For further tips with dry mouth issues, see the article on Tips For Problems Sleeping With CPAP or Non-Invasive Ventilation.

ORDERS

Shipping

We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders. 

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before making a payment.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do! 

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  

Important for International Orders

We can ship most products internationally, but all prices are in UK British Pounds and if paying by debit or credit card the bank will automatically convert to the current conversation rate.  Likewise, if you choose the Paypal option, they will convert into your currency for you as payment is made.  

International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any delays at Customs at your end, or charges that may be added in your own country, such as customs fees and import tax on delivery, which are determined by your country’s import laws and are beyond our control. Therefore, it is the customer’s responsibility to pay these charges, and certain courier companies will not be able to deliver the goods to you without pre-payment of any charges. From our experience, it appears to be randomised as to which parcels incur extra charges, but please know that all accompanying paperwork is filled in correctly when shipping and there is nothing more we can do, as much as we'd like to.

If you purchase from us out of the UK or you move to another country after purchasing products, please be aware that the warranty for CPAP machines, masks and parts from the manufacturers are under warranty  with the manufacturer based in the UK, so you will be responsible for sending the product back to us and will need to pay postage to get the product back to you after exchange or repair, as the manufacturer will not pay for shipping in any country outside of the UK.

RETURNS

Masks, CPAP machines and and most other products are exempt from a refund or exchange unless faulty due to health and hygiene issues - as stated in our 'Terms and Conditions', and in particular due to the risk of cross contamination as they cannot be re-sold. The Consumer Contracts Regulations 28.(3)(a) confirms exemption as follows:-  "exemption in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery."

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage. This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.

VAT DECLARATION/INFORMATION

Most of the products we sell are eligible for Zero Rated VAT in the UK, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

1. You or the person you are purchasing on behalf of have "a condition that the medical profession treats as a chronic sickness, that is a long term health condition" (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
2. "The goods or services are for the personal or domestic use of the customer."

Please note, you do not need to be registered as disabled or in receipt of any other benefits in order to be eligible for VAT relief - you only need to meet the criteria of the above 2 points.

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link  https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people. 

If you are not eligible for Zero Rated VAT then please make sure that the VAT Relief box in unticked so that VAT is applied to the order.

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of the UK do not pay UK VAT charges, so please leave the the VAT Relief box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.