PLEASE NOTE - The DreamStation Go will be back for sale as soon as Philips are in a position to supply them with the new safe foam due to the recall.

Philips Respironics' addition  of the DreamStation Go Auto CPAP (APAP) to the 'Dream' family is a welcome member for those wishing to own a quality travel CPAP machine, which has almost all the features of it's big brother, the DreamStation, yet is half the size.  Still, because this little machine is so robust there are some people choosing this for full time use.   As with all travel sized machines the noise is a little louder than the full sized ones, but it's certainly not what you'd actually cause noisy, at under 30 decibels!  

Hope2Sleep's Observations:-

• Love the way that whilst on our travels there's a usb on-board to charge a mobile phone.
   
• Being half the size of the larger popular DreamStation machine, it's much easier for travel.
   
• Has the convenience of an optional battery that attaches to the DreamStation Go machine itself and is FAA approved for taking on planes (with the required permission of course which is standard practise when travelling with any battery).   
   
• The built-in bluetooth makes it easy to upload the compliance and efficacy data to the Dream Mapper app on our phones.  An SD card can also be used to download the data onto a computer, but the touchscreen on the DreamStation Go also gives quick access to the data, along with easy access to other features.
   
• 6 ft micro tubing is supplied with the DreamStation Go with a width of just 12 mm to further cut down on bulkiness.  However, the standard tubing will still fit the machine if preferred and there are settings within the machine that can be adjusted if a different sized hose is preferred.
   
• Philips Respironics have even introduced an optional integrated humidifier which can be purchased for those people who cannot bear CPAP without humidification.  Furthermore, it is advertised that normal tap or bottled water can be used with it as this advanced humidifier technology can handle any minerals or impurities in the water.  Distilled water can, of course, still be used.
   
• Unlike some travel machines, any mask can be used with the DreamStation Go, even if your favourite mask isn't manufactured by Philips Respironics.
   
• Whilst the DreamStation Go is marketed as an Auto CPAP (APAP), for people who get better therapy on fixed CPAP pressures, the machine can be run in CPAP mode.
   
• Flex pressure relief hasn't been cut back on with this travel sized machine, so that comfort isn't forfeited for people who need decreased CPAP pressures for exhalation.
   
• The only drawbacks we can find at the moment is that the DreamStation Go doesn't include a carry bag, but this is because there are 2 different sizes to choose from - a smaller bag for those that require only the travel machine and the medium one for people wanting to also transport the battery or the humidifier. 

(Image of Optional Bags to be Purchased Separately)

• Please also note the battery and the integrated humidifier cannot be attached to the machine at the same time, although there's always some compromise when travelling light as we can't have everything!  However, the Atom battery will power the DreamStation Go via the 3-pin plug for people wanting to use both.   Do bear in mind thought that using a humidifier with a battery will cut down the hours of usage so most people opt for no humidification when using a battery to power their machines.
   
• In summing up, this is truly an excellent choice for those wanting to travel lighter, but also has all the optional features for people who wish to travel off-grid and for the campers out there.

Philips Respironics say:-

Air Travel

For your convenience at security controls in airports, there is a note on the bottom of the device stating that it is medical equipment and is suitable for use on aircrafts.

The device is suitable for use on aircrafts when it is operating with AC power source or battery pack.  Contact the airline prior to departure for information on the power sources available on your flight.  This device automatically compensates for altitude up to 7,500 feet. No manual adjustment is necessary.

Quick, simple set-up and easy navigation

Adjust device settings and view therapy information with DreamStation Go's colourful and intuitive touch screen.

Take advantage of our MyStart feature, which allows you to set the starting pressure for Auto CPAP therapy that is most comfortable for you. 

If the default air pressure feels too high or too low while trying to fall asleep, you can simply adjust the MyStart pressure setting up or down, allowing you to fall asleep more comfortably.

Micro-flexible Tubing

Included with your DreamStation Go purchase, the new 12 mm micro-flexible tubing is Philips' smallest and lightest we've ever offered, providing enhanced packability, flexibility and freedom of movement while you sleep.

Fast and easy click connections on each end of the tubing. Features a slim connection to our DreamWear mask and includes a 22 mm ISO adapter for other masks.

Overnight Battery (Sold Separately)

If you plan on travelling off the power grid, DreamStation Go's overnight battery can help you stay committed to your therapy.   DreamStation Go set at 10 cm of pressure displayed an average run time of 13 hours*** when running on the DreamStation Go overnight battery. Battery run times may vary due to higher CPAP pressure settings, excessive mask leakage, altitude, temperature, charging devices with USB ports and other factors.

***Run-time test conditions: CPAP mode, pressure 10 cm H2O, 12 mm tubing, leak 37 LPM, 23°C (73.4°F) room at an elevation of 503 m (1650 ft).

Compatibility with Philips DreamMapper

Compatible with the Philips DreamMapper patient self-management tool, allowing you to monitor your therapy even while you're on the go.

Already using DreamMapper with another Philips CPAP? No problem as DreamMapper now allows users to sync multiple Philips CPAP devices to one account with one combined view.

Bluetooth is standard with every device and a MicroSD card can be purchased separately.

Heated Humidifier Now Available (Sold Separately)

Contents Included:-

• DreamStation Go Auto CPAP (APAP) Machine
• 6 ft Power Cord (a 10 ft cord can be purchased separately)
• 6 ft x 12 mm Micro-flex Tube
• Reuseable Pollen Filter
• Mask Adapter
• Instruction Manual and a digital version is also available to download by clicking here.

Specifications:-

• Dimensions - 15 cm L x 15 cm W x 5.8 cm H
• Weight - 844 g (1.86 lb)
• Pressure Ranges - 4 to 20 cm H2O
• Pressure Modes - Fixed CPAP or Auto (APAP)
• Electrical Requirements - 100-240 VAC, 50/60 Hz
• Warranty - 2 Years

IMPORTANT NOTE:-

CPAP is a prescription item and we CANNOT sell one without signed approval from your sleep clinic, CPAP prescription or proof of diagnosis, such as a copy of your sleep study results. 

If you require a form to give to your clinic prior to or after ordering, please click on the following link to download the form:-

Click here to download CPAP Approval Form

Please fill in your name and address on the downloaded form which can then be taken to, sent to or emailed to your clinic, as without approval we cannot release any CPAP machines. If your clinic have instructed any specific settings, these will be set up before the machine is despatched to you.

Please email the completed form back to us or proof of your diagnosis as soon as possible after placing an order to sales@hope2sleep.co.uk so that we can arrange delivery to you.

OPTIONAL BATTERY OPTION

OPTIONAL HUMIDIFIER OPTION

ORDERS

Shipping

We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders. 

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before making a payment.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do! 

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  

Important for International Orders

We can ship most products internationally, but all prices are in UK British Pounds and if paying by debit or credit card the bank will automatically convert to the current conversation rate.  Likewise, if you choose the Paypal option, they will convert into your currency for you as payment is made.  

International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any delays at Customs at your end, or charges that may be added in your own country, such as customs fees and import tax on delivery, which are determined by your country’s import laws and are beyond our control. Therefore, it is the customer’s responsibility to pay these charges, and certain courier companies will not be able to deliver the goods to you without pre-payment of any charges. From our experience, it appears to be randomised as to which parcels incur extra charges, but please know that all accompanying paperwork is filled in correctly when shipping and there is nothing more we can do, as much as we'd like to.

If you purchase from us out of the UK or you move to another country after purchasing products, please be aware that the warranty for CPAP machines, masks and parts from the manufacturers are under warranty  with the manufacturer based in the UK, so you will be responsible for sending the product back to us and will need to pay postage to get the product back to you after exchange or repair, as the manufacturer will not pay for shipping in any country outside of the UK.

RETURNS

Masks, CPAP machines and and most other products are exempt from a refund or exchange unless faulty due to health and hygiene issues - as stated in our 'Terms and Conditions', and in particular due to the risk of cross contamination as they cannot be re-sold. The Consumer Contracts Regulations 28.(3)(a) confirms exemption as follows:-  "exemption in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery."

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage. This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.

VAT DECLARATION/INFORMATION

Most of the products we sell are eligible for Zero Rated VAT in the UK, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

1. You or the person you are purchasing on behalf of have "a condition that the medical profession treats as a chronic sickness, that is a long term health condition" (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
2. "The goods or services are for the personal or domestic use of the customer."

Please note, you do not need to be registered as disabled or in receipt of any other benefits in order to be eligible for VAT relief - you only need to meet the criteria of the above 2 points.

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link  https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people. 

If you are not eligible for Zero Rated VAT then please make sure that the VAT Relief box in unticked so that VAT is applied to the order.

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of the UK do not pay UK VAT charges, so please leave the the VAT Relief box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.

CPAP and APAP Machines are a prescription item and we cannot release them for purchase or for our CPAP Rental Care Package until we have signed permission from your sleep clinic, proof of diagnosis or a prescription from a sleep professional.

Immediately prior to or after placing an order for a CPAP machine or for our CPAP Rental Care Package, please email one of the above documents to us at sales@hope2sleep.co.uk for purchases or cpap-rental@hope2sleep.co.uk for rentals, or you can send it via post to the address on our 'contact us' page

If you do not have an existing proof of diagnosis we have a downloadable form on the link below for your sleep clinic or consultant. Please fill in your name and address on the form which can then be taken to, sent to or emailed to your clinic, as without approval we cannot release any CPAP machines. 

As soon as we have this permission you can purchase or rent a CPAP machine, and we will  send your machine if you have already placed your order. 

Please note that if your clinic have instructed us to change any settings on the machine, this will be done by us prior to sending the CPAP out to you.

Click here to download the CPAP Approval Form

CPAP Masks are NOT a prescription item so no approval is needed.

If you have any queries before or after purchase of a CPAP machine, please 'contact us' or call our helpline on 0300-102-9711.