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Part Number: 1094060Brand: Philips Respironics
Availability:
In stock
The Wisp Mask Family is a very popular range for nasal mask users, and especially those who suffer from nasal bridge soreness. There is even a specific Paediatric Wisp for the young children! All the Wisps come with 3 different sizes cushions to ensure a good fit, and future replacement cushions can be bought in the size you require after trying the mask.
It's worth knowing that people who have a Paypal account can apply for Paypal Credit for purchases over £99.00 to spread the payments over 4 months with no added interest (0%). The agreement is via yourself and Paypal who will pay our charity the full amount upon purchase, and more details can be found here https://www.paypal.com/uk/webapps/mpp/paypal-virtual-credit
The Wisp is a very light unobtrusive mask with exceptional sealing qualities, and an added bonus is that reading glasses can be worn with the mask on. Lots of mouth breathers use a chin strap to encourage nasal breathing, so they too can experience this truly remarkable mask!
The Wisp has become so successful that it has grown into a little family, catering for infants, youth and adults. For the infant Paediatric Mask 'Jacky Giraffe' please see the separate product listing by CLICKING HERE
"Performance has a new style - with Wisp you get the best of both worlds.
You told us that you wanted a better choice of mask, something that combined the performance and comfort of a nasal mask with the aesthetic elegance of a pillows mask, and you told us that you wanted a better overall mask experience that improved your lifestyle..... We put it all together and our solution is the Wisp.
Our unique tip-of-the nose cushion is designed to sit below the nose bridge for a minimal contact experience and superior seal.
"7 out of 10 people found the Wisp fitted better and was more comfortable than their existing nasal mask"
All Wisp packages contain three cushion sizes which fit on the same frame. The Fabric Frame version feels softer and more pliable, and is reversible with the option of a silky sateen or soft suede feel on the skin. The Silicone Frame is less visible, doesn’t draw attention to the face and is easier and quicker to clean.
The Wisp comes in the following options:-
Paediatric (Child) Fabric Wisp
Small Child, Medium Child + Large Child
(Please note if you wish to order for young children you need the separate listing for the Paediatric Mask).
The headgear clips and mask cushion contain magnets
As of August 2022, Philips Respironics is updating its existing contraindications and warnings to the following:
Contraindication: Use of the mask is contraindicated for patients and their household members, caregivers, and bed partners that may be in close vicinity to patients using the masks, that have implanted devices that may be affected by magnets, including but not limited to:
Warning: Magnets with a magnetic field strength of 400 mT are used in the mask. With the exception of the devices identified in the contraindication, ensure the mask is kept at least 6 inches (approx. 15.24 cm) away from any other medical implants or medical devices that can be impacted by the magnetic fields to avoid possible effects from localized magnetic fields. This includes household members, caregivers, and bed partners that may be in close vicinity to patients that use the masks.
For more information please CLICK HERE to download the full document.
Product as expected as it is a replacement for existing kit. Arrived in good time. Recommended.
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Always prefer Respironics masks so tried the Wisp & found it very light & comfy. You get a good seal even when turning during sleep. Really pleased to find a good mask.
Response:
We're always happy to hear when people find a new comfortable mask. Thanks for taking the time to leave feedback too Sarah 😊
I really like using this service. In perhaps five transactions to date, there hasn't been a hitch. Plus behind it, ready to support you, are actual helpful human beings: an enormous plus these days!
2 of 2 people found this review helpful.
Why wasn't this mask out before now? No more sore nose for me! As a bonus I've hardly had any leaks either which have not only woke me up in the past but also my long suffering wife. Please don't stop ever selling this mask.
1 of 1 people found this review helpful.
I am very pleased with this new Wisp mask. This was the 5th mask I have tried since I've been on CPAP and is definitely the most comfy and at last I'm able to sleep through the night without being woken up with leaks. I also love the way I can now read in bed as it also allows me to wear my glasses.
So glad I spotted this Wisp mask. I'm fairly new to CPAP and had only used a Fisher Paykel Pilairo which I liked but I did get sore nostrils. Not anymore thanks to the Wisp and couldn't believe how small it is on my nose. It's really soft and I love the fabric frame which is the one I ordered. Also pleased I'm not getting leaks from it like I've been reading a lot of people do with some other masks.
Shipping
We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3pm will be despatched the same day whenever possible. Weekend or UK bank holiday orders are sent out the next working day. An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list. Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.
All orders are sent via 1st class mail within the UK. Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders.
Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before making a payment. On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called 'free delivery' like some sites and Ebay pressurise sellers to do!
Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.
If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.
Important for International Orders
We can ship most products internationally, but all prices are in UK British Pounds and if paying by debit or credit card the bank will automatically convert to the current conversation rate. Likewise, if you choose the Paypal option, they will convert into your currency for you as payment is made.
International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any delays at Customs at your end, or charges that may be added in your own country, such as customs fees and import tax on delivery, which are determined by your country’s import laws and are beyond our control. Therefore, it is the customer’s responsibility to pay these charges, and certain courier companies will not be able to deliver the goods to you without pre-payment of any charges. From our experience, it appears to be randomised as to which parcels incur extra charges, but please know that all accompanying paperwork is filled in correctly when shipping and there is nothing more we can do, as much as we'd like to.If you purchase from us out of the UK or you move to another country after purchasing products, please be aware that the warranty for CPAP machines, masks and parts from the manufacturers are under warranty with the manufacturer based in the UK, so you will be responsible for sending the product back to us and will need to pay postage to get the product back to you after exchange or repair, as the manufacturer will not pay for shipping in any country outside of the UK.
Masks, CPAP machines and and most other products are exempt from a refund or exchange unless faulty due to health and hygiene issues - as stated in our 'Terms and Conditions', and in particular due to the risk of cross contamination as they cannot be re-sold. The Consumer Contracts Regulations 28.(3)(a) confirms exemption as follows:- "exemption in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery."
Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage. This excludes any faulty goods, for which postage will be reimbursed. A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.
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