This latest 5.5 Version of the Arden Innovations' CPAP Hose Lift has all the same benefits as previous editions, but is now 12% lighter, 16% more compact and the base is 14% larger for even more stability.  When folded into its own bag, it weighs 5.5 ounces (156 g) and is only 2.1 inches in diameter by 7 inches in length (5.3 x 18 cm).  It is suitable for both daily home use and travel as well, due to it being very quick and easy to assemble.  It comes with a Travel Pouch with full Instructions and there are no worries about extra luggage when travelling, as it is so light and compact.

For people who prefer to not have the Hose Lift displayed in the bedroom when not using it, this is no problem as it dismantles in seconds!

The Hose Lift Base slips under and is secured by any and all mattress systems.  However, extreme care should be taken if using with an adjustable bed, bearing in mind the Hose Lift is designed to be secured by the weight of the fixed mattress!

Benefits of the Hose Lift with a CPAP or Non-Invasive Ventilator:-

• Helps prevent mask leaks caused by the pulling/tugging of the hose when moving around in bed.
   
• Suspends the hose above the head which helps both with prolonging the life of the hose, and also keeping it well out of the way, which in turn prevents people getting tangled up in their hose. 
   
• The curly cord roller loop means the hose will easily rotate when turning over in bed, allowing freedom to toss and turn without disturbing the mask seal, hence helping minimise mask leaks.
   
• Prolongs the life of the hoses which no longer lay across the bed, leaving them exposed to bending or being laid on.
   
• Along with the insulating Hose Covers, the Hose Lift helps eliminate 'rainout' (water in the tube and mask from condensation issues with humidifiers) by having the hose elevated.
   
• Protects the hose from damage, and especially from those mischievous cat paws that find hoses exciting to play with (dogs normally prefer eating masks!).

Helpful Tips:-

• If you are using a humidifier your hose does need elevating and the humidifier needs to be lower than your bed.  This is due to the fact that any 'rainout' that finds its way into the hose should drip back down into the humidifier chamber, rather than the mask (due to gravity). 
   
• Even without the use of a humidifier or the Hose Lift, it is advisable to have the machine lower than bed height as the machine could topple over and fall onto you if the hose is pulled too far.
   
• Deciding where to place your Hose Lift will be a matter of preference. Some people like it at the side of the bed, like on the image, but many people prefer it behind them, centralised with where the pillow is placed.  It is worth trying both positions to see which you prefer.
   
• Make sure you read the instructions fully or watch the video at the bottom of the page to see how to fix the cord tensioning on the base for extra stability.

As well as being lighter and more compact, this latest Version 5.5 Hose Lift also has the following improvements to its' predecessor:

• The Hose Lift is designed of more expensive aluminium, so as to achieve nimble yet strong - compact and lightweight Dual Use: for Home and Travel.
   
• The Hose Lift has a reversible double bend mast - allowing an optional slight reduction in height and increase in reach.
   
• The Base is  tubular, of moulded fibreglass and aluminum, and it is integrally connected to the mast; 14% larger, with a redesigned deep socket mast connection, and a mast to base cord lock - it provides an even more stable platform in hose suspension support.
   
• The first and only true original, with a Curly Cord “roller” incorporated onto the loop, easing movement of the suspended hose within.

A summer 2011 survey of the five existing CPAP Hose Management Devices was conducted by 'Talk About Sleep'. CPAP users were asked to trial and rank a set of performance and other criteria questions, to determine the overall best CPAP Hose management device.  The CPAP Hose Lift by Arden Innovations was determined to be the overall best and further surveys are likely to prove this new upgraded one by Arden Innovations will remain as the overall best!
 

Friendly Warning

We have been selling the original Arden Innovations Hose Lift since 2009 and there are now many copycats on the market which we've been approached to sell and declined, so please be very careful as some of them even look very similar but do not have the same exceptional features, quality and strength as this Version 5.5 Hose Lift by Arden Innovations and are not as lightweight for travel. This is not a sales tactic and some of them are even more expensive, but the truth is that all of us at the charity who use it have only ever replaced ours when each new version came along - not due to breakage, and we doubt even Arden Innovations can improve their existing Hose lift anymore than they already have over the years. Our genuine customer reviews speak for themselves!

Just a few examples are:-

Before use please watch the video to ensure you assemble the Hose Lift correctly for stability

ORDERS

Shipping

We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders. 

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before making a payment.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do! 

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  

Important for International Orders

We can ship most products internationally, but all prices are in UK British Pounds and if paying by debit or credit card the bank will automatically convert to the current conversation rate.  Likewise, if you choose the Paypal option, they will convert into your currency for you as payment is made.  

International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any delays at Customs at your end, or charges that may be added in your own country, such as customs fees and import tax on delivery, which are determined by your country’s import laws and are beyond our control. Therefore, it is the customer’s responsibility to pay these charges, and certain courier companies will not be able to deliver the goods to you without pre-payment of any charges. From our experience, it appears to be randomised as to which parcels incur extra charges, but please know that all accompanying paperwork is filled in correctly when shipping and there is nothing more we can do, as much as we'd like to.

If you purchase from us out of the UK or you move to another country after purchasing products, please be aware that the warranty for CPAP machines, masks and parts from the manufacturers are under warranty  with the manufacturer based in the UK, so you will be responsible for sending the product back to us and will need to pay postage to get the product back to you after exchange or repair, as the manufacturer will not pay for shipping in any country outside of the UK.

RETURNS

Masks, CPAP machines and and most other products are exempt from a refund or exchange unless faulty due to health and hygiene issues - as stated in our 'Terms and Conditions', and in particular due to the risk of cross contamination as they cannot be re-sold. The Consumer Contracts Regulations 28.(3)(a) confirms exemption as follows:-  "exemption in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery."

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage. This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.

VAT DECLARATION/INFORMATION

Most of the products we sell are eligible for Zero Rated VAT in the UK, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

1. You or the person you are purchasing on behalf of have "a condition that the medical profession treats as a chronic sickness, that is a long term health condition" (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
2. "The goods or services are for the personal or domestic use of the customer."

Please note, you do not need to be registered as disabled or in receipt of any other benefits in order to be eligible for VAT relief - you only need to meet the criteria of the above 2 points.

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link  https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people. 

If you are not eligible for Zero Rated VAT then please make sure that the VAT Relief box in unticked so that VAT is applied to the order.

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of the UK do not pay UK VAT charges, so please leave the the VAT Relief box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.